Retail Store Manager

<p><span style="font-weight: 400;">Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.</span></p> <p><span style="font-weight: 400;">Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a</span><strong> </strong>Full-Time<span style="font-weight: 400;"> Store Manager to join our team. As a Tecovas </span><strong>Retail</strong> <strong>Store Manager</strong><span style="font-weight: 400;"> you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.</span></p> <p><span style="font-weight: 400;">Responsibilities will include:</span></p> <p><span style="font-weight: 400;">LEADERSHIP & TEAM MANAGEMENT</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values</span></li> </ul> <p><span style="font-weight: 400;">CUSTOMER EXPERIENCE</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas</span></li> </ul> <p><span style="font-weight: 400;">VISUAL & BUSINESS OPERATIONS</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze sales and product to identify and interpret business opportunities for the store, customer and market</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability</span></li> </ul> <p><span style="font-weight: 400;">COMMUNICATION & RELATIONSHIPS</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solving</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision</span></li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years Retail Store Management experience (Multi-Unit Management experience highly desired)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional leadership, selling, and customer service skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong organizational skills and attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong merchant skills and a history of delivering financial results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven record of hiring and developing great talent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experienced in coaching, counseling & conflict resolution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Independent, proactive, results-driven work ethic</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Utmost character, honesty, and transparency</span></li> </ul> <p><strong>Requirements:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">High School Diploma required (College Degree preferred)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to deliver excellent customer service while implementing loss prevention practices</span></li> <