Senior Revenue Systems Analyst

<p>Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.</p> <p>Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.</p> <p>Forward is looking for an<span data-contrast="auto"> experienced <strong>Senior Revenue Systems Analyst</strong> to join our Revenue Operations team. Reporting to our Sales Operations Manager, you'll act as an additional pair of hands and set of eyes across our Salesforce environment and sales-adjacent tools — supporting day-to-day administration, reporting and analytics, integrations, and vendor relationships.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">This role is designed to complement and extend our existing Salesforce expertise. You should be able to step in with minimal ramp. You are fluent in declarative development, understand the Sales and Revenue Cloud (CPQ) data models, and are comfortable partnering with various GTM teams. You'll work directly with our primary Salesforce owner to keep our go-to-market systems running smoothly.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Key Responsibilities</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Salesforce Administration:</span></strong><span data-contrast="auto"> Own day-to-day admin tasks — user and license management, profiles and permission sets, page layouts, record types, validation rules, and ongoing data hygiene across the org.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Declarative Development:</span></strong><span data-contrast="auto"> Build and maintain scalable, no-code/low-code solutions (Flow, formula fields, dynamic forms, approval processes) to support evolving go-to-market processes.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Sales Processes:</span></strong><span data-contrast="auto"> Support opportunity management, pipeline and forecasting processes, quote-to-cash flows, and the systems that carry deals from qualified opportunity through close.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Reporting & Analytics:</span></strong><span data-contrast="auto"> Build and maintain reports and dashboards in Salesforce, giving Sales, RevOps, and leadership clear visibility into pipeline, forecast, and revenue metrics.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Integrations & Data Flow:</span></strong><span data-contrast="auto"> Help maintain, monitor, and troubleshoot integrations between Salesforce and connected systems (Hubspot, commissions, data enrichment, CS platforms, and ERP).</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="