Doula Trainee

Department: Clinical Manager Title : Director of Birth Center and Perinatal Education FLSA: Non-Exempt Job Summary: Provide direct service to pregnant participant and family during labor and delivery at the hospital or PCC Birth Center by assisting in communication between participant and caregiver as well as providing measures of comfort during the birth process. Maintain patient confidentiality at all times per the policies and procedures. Maintain ethical behavior at all times per the policies and procedures. Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes. Data collection and submission that is in accordance with established guidelines. Attend all trainings and meetings as required by the program. Plan services that will maintain supportive relationships with the pregnant person/family while providing information directed toward identified goals (birth plan.) Submit documentation and data collection in accordance with established timelines regarding prenatal, intra-partum, and post-partum activities. Complete all Core Curriculum training(s) required for this position. Perform all other duties as assigned.