Inside Sales Representative

The Inside Sales Rep is responsible for providing general assistance to the sales manager and members of the sales team. Essential Duties and Responsibilities • SoftPak data entry for all permanent accounts • Internal tracking/reporting of all sales activity • Email/call/send letters soliciting new business for $300 and below • Communicate with potential new customers to earn their business/send contracts • Primary broker liaison • Processing of service increases/decreases/ownership change/cancellations • Answer commercial customer service calls, follow up and resolve • Communicate with dispatch and sales reps to resolve issues • Communicate with dispatch/management regarding site visits and container deliveries • Commercial billing/contract questions • Enter WO’s for missed services/forward information to correct department to ensure issues get resolved • Send daily tracking updates • Update contract file audit • Additional duties as assigned.