General Manager-Charlotte

General Manager – Foodservice Distribution Charlotte , North Carolina | On-Site Leadership Role -Lead a High-Impact Distribution Operation  Job Summary:  We are seeking a hands-on, results-driven General Manager to lead daily operations at our Charlotte foodservice distribution facility. This role is ideal for an experienced operations leader who thrives in fast-paced, perishable distribution environments and is energized by building high-performing teams, strengthening service reliability, and driving measurable operational improvement.  You will serve as the senior on-site leader, owning facility performance across warehouse production, production, transportation, food safety, and customer service, while acting as the critical link between frontline operations and executive leadership.  This is a visible, high-influence role with the opportunity to make a lasting impact on service quality, team culture, and operational efficiency.    Why This Role Matters  Direct leadership of a core distribution facility serving institutional foodservice customers  Opportunity to stabilize, optimize, and scale operations  Strong executive visibility and influence on strategy, investment, and growth  Ability to shape culture, accountability, and leadership capability across the operation    What You’ll Own  Operational Leadership  Lead all daily functions including receiving, warehousing, inventory, order fulfillment, production, and dispatch  Drive performance against key metrics such as order accuracy, on-time delivery, productivity, waste, and safety  Remove operational roadblocks and ensure consistent execution of standard processes  Maintain a visible floor presence, coaching teams in real time  Team & Culture Development  Directly lead and develop supervisors and department managers  Build a culture of accountability, engagement, and safety  Ensure proper staffing, scheduling, and workforce performance  Coach leaders to improve execution, communication, and ownership  Customer Service & Cross-Functional Alignment  Serve as the operational partner to sales and customer-facing teams  Protect service commitments and lead resolution of service failures  Translate customer needs into clear operational execution  Strengthen collaboration across operations, sales, logistics, and procurement  Transportation & Delivery Performance  Oversee dispatch, routing, and driver productivity  Ensure on time, accurate deliveries and regulatory compliance  Improve route efficiency and cost control while maintaining service standards  Food Safety, Quality & Compliance  Maintain strict adherence to HACCP, sanitation, and regulatory standards  Protect product integrity, temperature control, and traceability  Lead corrective actions for quality or safety risks  Executive Partnership  Provide clear reporting on performance, risks, and improvement opportunities  Translate strategic priorities into facility-level execution  Contribute to planning, investment decisions, and operational strategy    What Success Looks Like in the First 12 Months  Strengthened service reliability and on-time delivery performance  Improved labor productivity, accuracy, and cost control  Reinforced food safety and operational discipline  Developed a strong, accountable supervisory leadership team  Positioned the facility for sustainable growth and scalability