Senior Business Analyst

<p><strong>About the Client:</strong></p> <p>Our client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. The company helps the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.<br>The company is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Collaborate with business stakeholders and product owners to elicit, analyze, and define requirements and solution approaches</li> <li>Work closely with development and QA teams to ensure solutions meet business and user needs</li> <li>Prepare functional specifications, user stories, acceptance criteria, and supporting artifacts (e.g., mockups)</li> <li>Facilitate discussions, planning sessions, and feature refinement activities</li> <li>Translate business needs into technical requirements and technical concepts into clear business language</li> <li>Analyze complex business problems and propose effective solution options</li> <li>Support decision-making by providing structured analysis and recommendations</li> <li>Contribute to continuous improvement of delivery processes and BA practices</li> <li>Take ownership of requirements throughout the delivery lifecycle as part of a Scrum team</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>5+ years of experience as a Business Analyst</li> <li>Experience working on customer-facing web or mobile applications</li> <li>Strong knowledge of business process analysis methodologies (BPMN, UML or similar)</li> <li>Experience working in Agile/Scrum software delivery environments</li> <li>Proven ability to write clear specifications, user stories, and acceptance criteria</li> <li>Experience with Azure DevOps or similar tools for backlog and sprint management</li> <li>Strong communication and stakeholder management skills</li> <li>Upper-Intermediate or Advanced English (B2–C1)</li> </ul> <p><strong>Nice to Have:</strong></p> <ul> <li>Experience working with relational databases (e.g., PostgreSQL)</li> <li>Experience with Azure DevOps administration or advanced usage</li> </ul><div class="content-conclusion"><p><strong>We offer*:</strong></p> <ul> <li>Flexible working format - remote, office-based or flexible</li> <li>A competitive salary and good compensation package</li> <li>Personalized career growth</li> <li>Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)</li> <li>Active tech communities with regular knowledge sharing</li> <li>Education reimbursement</li> <li>Memorable anniversary presents</li> <li>Corporate events and team buildings</li> <li>Other location-specific benefits</li> </ul> <p>*not applicable for freelancers</p></div>