Modern Work Engineer

<p><strong>About the position</strong></p> <p><span data-contrast="auto"><span data-ccp-props="{}"><span data-teams="true">This is a <strong>full-time position under AvePoint</strong> as your employer. The role will be <strong>client‑facing</strong>, working directly with one of AvePoint’s clients.</span></span></span></p> <p><span data-contrast="auto">We are seeking a <strong>Modern Work Engineer</strong> to join our client's Delivery team and design, implement, and optimize collaboration, communication, and meeting solutions across Microsoft 365. This includes Microsoft Teams, Teams Voice, and Teams Rooms, ensuring seamless communication experiences across digital and physical workspaces.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">You will implement Microsoft 365 workloads including Teams, SharePoint, OneDrive, Exchange Online, and related services, while collaborating with project managers, strategists, and clients to ensure successful delivery outcomes.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">This role directly contributes to our client's Microsoft Solutions Partner designation in Modern Work, supporting skilling, customer success, and performance metrics aligned to Microsoft partner requirements.</span><span data-ccp-props="{}"> </span></p> <p><strong>Key Responsibilities</strong></p> <p><strong><span data-contrast="auto">Collaboration, Communication & Meetings</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Implement Microsoft Teams for chat, collaboration, and meetings.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Design and configure Teams Phone (Voice) solutions including:</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Auto attendants and call queues</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Direct Routing, Operator Connect, and Calling Plans</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">PSTN connectivity and call flow design</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Implement and configure Microsoft Teams Rooms (MTR) environments:</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Room accounts, policies, and device provisioning</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Integration with conferencing hardware and meeting spaces</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Optimize meeting and collaboration experiences across Teams.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Align solutions to Microsoft best practices and reference architectures.</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Adoption & User Enablement</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Drive adoption of Teams as a central hub for collaboration and communication.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Support end-user enablement for collaboration, calling, and meeting experiences.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Deliver training, workshops, and onboarding for users and administrators.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Ensure successful change management and adoption strategies.</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Copilot & AI Enablement</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Support Microsoft 365 Copilot readiness across Teams and collaboration workloads.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Enable AI-driven meeting insights, summaries, and workflow automation.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Identify opportunities for automation and productivity improvements.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Align solutions to Microsoft Copilot and AI solution plays.</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Delivery & Implementation</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Execute deployments across Microsoft 365, Teams, Teams Voice, and Teams Rooms.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Support tenant-to-tenant migrations and collaboration transformations.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Participate in planning, configuration, migration, and validation activities.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Deliver solutions aligned to Microsoft solution plays:</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Collaboration transformation</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Voice modernization (PBX replacement)</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Meeting room modernization.</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Governance & Best Practices</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">I