IT Support Specialist

This is a Year-Round position on Mackinac Island. Basic housing is provided. The Multi-Property IT Support Specialist is responsible for providing technical support and maintaining IT systems across multiple hotel properties within an assigned cluster. This role ensures the reliable operation of hotel technology systems; including Property Management Systems (PMS), Point of Sale (POS), networks, and end-user devices, to support daily operations and enhance the guest experience. The Multi-Property IT Specialist serves as the primary IT contact for property-level issues, delivering timely troubleshooting, system maintenance, and user support while collaborating with corporate IT and vendors. The role directly impacts...