Customer Service Rep.

Answers and directs customer telephone inquiries. Keeps office In-Out Log, distributes incoming mail. Assists in putting marketing packages together, filing, and compiling routine correspondence. Performs data entry of production handwritten lists and records. Duties and Responsibilities: • Answer telephone, screen and direct calls • Take and relay messages • Provide information to callers • Greet persons entering organization • Deal with queries from the public and customers • Ensure knowledge of staff movements in and out of organization • Monitor visitor access and maintain security awareness • Provide general administrative and clerical support • Prepare correspondence and documents • Performs data entry as needed • Receive and sort mail and deliveries • Schedule appointments • Maintain appointment diary either manually or electronically • Monitor and maintain office equipment • Control inventory relevant to reception area • Tidy and maintain the reception area • Performs other duties as assigned Knowledge, Skills, and Abilities: • Ability to handle multiple tasks. • Maintains professional personal presentation • Familiar with general and clerical office routines such as computer typing and filing. • Better than average keyboard skills. • Knowledge of use and care of office machines and equipment. • Ability to work efficiently and accurately in an atmosphere of frequent interruption. • Excellent written and verbal communication skills. •Ability to communicate in both written and verbal form with customers, employees, and management personnel as required. •Ability to maintain cooperative working relationships with those contacted in the performance of duties, to include all other employees. • Good organizational and planning skills. Attention to detail. • Ability to understand and carry out oral and written directions. • Good computer skills. • Reliable • High school diploma "Interested candidates should email a copy of there resumes to (  [email removed] )"