Site Support Specialist (WM)

Join Our Team as a Site Support Specialist at the Beaverton Recovery Center! Do you thrive in an environment where every detail matters? Are you passionate about making a positive first impression and providing seamless support for individuals seeking recovery? If so, CODA invites you to join our compassionate and collaborative team as a Site Support Specialist at the new Beaverton Recovery Center. Position: Site Support Specialist Location: Beaverton Recovery Center, Washington County Company: CODA, Inc. Available Shift: Mon-Friday, 7:00 AM – 3:30 PM Saturday -Sunday, 8:00am-4:30pm About Us: As one of Oregon’s most respected substance use treatment organizations, CODA is committed to providing evidence-based, trauma-informed care that supports recovery and dignity. At our Beaverton Recovery Center, our Site Support Specialists are the backbone of clinical operations—ensuring patients receive timely, respectful, and well-coordinated access to care. About the Role: The Site Support Specialist plays a critical front-line role in welcoming patients, ensuring smooth administrative processes, and supporting overall clinic operations. From admitting new patients to verifying insurance and maintaining records, you will help create a therapeutic, efficient, and patient-centered environment. If you're detail-oriented, compassionate, and great at juggling tasks, this role is for you. What You’ll Do: Admit new patients into Residential Programs, guide them through intake paperwork, process releases of information, search belongings, verify insurance, and provide warm hand-offs to clinical staff Coordinate patient intake scheduling with the admissions team and assist patients with Oregon Health Plan reactivation Verify insurance coverage, obtain authorizations, and confirm benefit eligibility Support patient needs by managing and distributing Food Stamp cards in collaboration with OHA DHS Self Sufficiency representatives Maintain accurate and timely patient files, prepare closed charts for records, and ensure HIPAA compliance Greet and assist patients, guests, and callers with professionalism and empathy Open and close the admit building, maintain a clean, organized, and welcoming environment Participate in team meetings and ongoing trainings Use CODA’s electronic health record (EHR) system to input and manage patient data Provide short-term coverage for other support roles as needed