Service Appointment Coordinator-Mercedes-Benz Grapevine

Our AvondaleDealerships Service Appointment Coordinators will ensure an elevated client experience while creating client advocates. They will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for Avondale clients. Responsibilities: - Receives inbound client calls for service related issues - Facilitates specific appointments for the service advisors - Performs outbound service campaign calls - Follows detailed scripts for inbound/outbound calling - Confirms all scheduled...